Payment and delivery

Payment details:

Bank account:

Bank name: Bank Polska Kasa Opieki Spółka Akcyjna
Country: POLAND
BIC/SWIFT: PKOPPLPW

PLN Account: IBAN: PL33 1950 0001 2006 0013 5298 0001
Bank account owner: Agnieszka Krotewicz
Owner address: os. Zwyciestwa 28/135 Poznań
Transfer title: please enter the order code you get in the confirmation email from us

The bank charges will be covered by you.

PayPal:

Email:  lulunaslings@gmail.com

Prices quoted are in EURO, all payments are to be made in EURO.

Please note that your order will be dispatched as soon as we receive cleared payment.

For the payment or bank transfer confirmation we will wait 24 hours.  After this time we will cancel all orders.

 

Polscy klienci mają możliwość płatności w PLN, wówczas należy sprawdzić kurs Euro poprzedzający datę płatności i dokonać przelewu na przeliczoną kwotę. Kurs Euro można sprawdzić np na stronie Narodowego Banku Polskiego lub innych stronach z kursami walut. 

Delivery:

All orders are send by POLISH POST If you have not received your order within 30 days, please email us.

 

We accept orders from all over the world when paying with Paypal, Bank account .

 

Is your country not available on the member page?

No problem, please contact us at lulunaslings@gmail.com and we will help you.

Order confirmation

When you submit your order we will e-mail you a preliminary order confirmation. When your order has been packed, you will receive a second e-mail with the final order confirmation. You can also look at your member page for information about your order.


Sending an order

  1. Products bought in the Shop are sent to the Client throughout Wordwide by use of the Polish Post.
  2. In case if the Client provides the Company with incomplete data for the shipment, the order processing may be delayed.
  3. Company is not responsible of the wrong address given by the Client for the shipping while placing an order. In case of no delivery because of the wrong address, the Client shall pay for the additional shipping.

After shipping the products by the Company, the Client shall receive e-mail with confirmation of the shipping.

  1. An additional fee for shipping will be added to your order. The amount is dependent on where you live:

 

Poland: 5eu 
Europe: 16eu
Outside Europe: 19eu

Paypal have often problems to coordinate Paypal Express with our shipping prices. If shipping costs on paypal will be different then those in this document. All difference will be send back to buyer before shipping or shortfall will be charged from vat tax who is send back for our costumers from outside Europen Union.

The shipping costs are calculated for packages up to 2kg. Price for larger packages will be calculated individually 


Approximate delivery time

Outside Europe : 4-18 working days
Europe : 4-10 working days
Poland : 1-3 working days

Distribution partner

We are in cooperation with the Polish Post  for the delivery of your order due to their fast and safe deliveries.

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